SERVICE SECTOR TRAINING
| HOSPITALITY | A 13 or 26 week programme for people 18 years upward, providing intensive training for employment in the hospitality industry. Referrals must be made through Work and Income. |
| This course covers: | What you'll get: | What you'll be ready for: |
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Food and beverage service Banqueting / Catering skills Barista skills (coffee making) Bar tending and wine stewarding Cocktail making Food safety Front of House Systems Customer service Licensed Controller Qualification (LCQ) |
Hospitality Standards Institute (HSI) Certificate in Food and Beverage (Levels 1 and 2) Hospitality Standards Institute (HSI) Certificate in Customer Service (Levels 1 and 2) National Certificate in Hospitality (Food and Beverage) Level 2. National Certificate in Hospitality (Food and Beverage) Level 3. |
Waitering Bartending Cocktail making Wine stewarding Kitchen hand positions Portering Front desk reception Room attending Barista work Administration Retail food outlets |
| "PATHWAYS" CORE EMPLOYMENT | Up to 48 weeks in length, this programme aims to ensure trainees complete NCEA Level 2 or an equivalent Level 2 national certificate. Trainees may be referred by school, parents, caregivers or themselves. |
| This course covers: | What you'll get (depending on modules chosen): | What you'll be ready for: |
|
Customer service CVs and action planning Dealing with sexual harassment Independent living Teamwork Communication skills Personal presentation Health and Safety AND Each trainees' personally selected Individual Programme. Individual Programme modules available include: Business Administration & Computing Computing Early Childhood Education Hospitality (food and beverage service; barista; bartending basics; food safety; LCQ) Life & self management skills NCEA L1 literacy & numeracy Retail skills Tourism |
National Certificate in Business Administration & Computing (Level 2) National Certificate in Computing (Level 2) National Certificate in Hospitality (Foundation Skills) Level 1 National Certificate in Hospitality (Entry Skills) Level 2 National Certificate in Tourism (Introductory Skills) (Level 2) NCEA Levels 1 and 2 Hospitality Standards Institute (HSI) Certificate in Food and Beverage(Levels 1 and 2) Hospitality Standards Institute (HSI) Certificate in Food Safety Hospitality Standards Institute (HSI) Certificate in Barista Skills(Level 3) |
Further study at higher levels at polytechnic or other private providers. Employment involving communicating with people in workplaces as: Cafes and restaurants Bars and hotels Offices Tourism attractions and activities Retail outlets |